How to fix connectivity issues with Pokémon GO, Poké Ball Plus or Pokémon Let’s Go Pikachu and Let’s Go Eevee on Nintendo Switch

Nintendo has shared the following information for those who are having connectivity issues with Pokémon GO, Poké Ball Plus, or Pokémon Let’s Go Pikachu and Let’s Go Eevee on Nintendo Switch:

Connectivity Issues with Pokémon GO, Poké Ball Plus, or Pokémon Games on Nintendo Switch

Description:

  • Error message: “Failed to connect to device” appears when connecting two devices together.
  • The connection between the Pokémon GO app and Poké Ball Plus is not working or is unstable.
  • The connection between the Pokémon GO app and Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee! is not working or is unstable.
  • The connection between the Poké Ball Plus and Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee! is not working or is unstable.

Additional Information:

  • For assistance with Pokémon GO Plus, please visit The Pokémon Company support page.

What to Do:

Which devices are you trying to connect?

Pokémon GO app with Poké Ball Plus

  1. For assistance with connecting the Poké Ball Plus to the Pokémon GO smart device app, click here.

Pokémon GO app with Pokémon Games on Nintendo Switch

  1. For assistance with connecting Pokémon GO to Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee!, please click here.

Poké Ball Plus with Pokémon Games on Nintendo Switch

  1. For assistance with connecting the Poké Ball Plus to Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee!, please click here.

Source: Nintendo Support

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