Niantic updates list of Pokémon GO known issues currently being investigated by its engineering team as of today, July 17

Niantic has updated the official Known Issues support page for Pokémon GO. Read on below to learn more:

Known Issues

Here is where you can find a list of issues currently being investigated by our engineering team. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working to fix. You can find the list of known issues related to GO Battle League here
To report a bug that isn’t listed here, or get one on one support, please submit a ticket in-app under the Settings menu, or see our article on how to best contact us for different issues. 
Last updated: July 17, 2021
Costumed Raid Boss Pokémon lose costume if caught after the end of a special event.
Issue description: A costumed Raid Boss during a special event will lose its costume if it is caught after the event ends, even if the Raid Battle takes place right before the end time of the event. For GO Fest trainers battling close to the end of each day, please be advised that GO Fest ends at 6pm local time on July 17th and July 18th.
Issue Status: Investigating
Costumed Pokemon from certain events may not display properly in the Pokédex.
Issue description:
 Some costumed Pokemon, such as Galarian Zigzagoon and Galarian Ponyta, may load as a ball of white light when trying to view them in the Pokédex.
Issue status: Investigating

Trainers may receive the wrong dialogue from Professor Willow during Special Research.
Issue description:
 If you have an outstanding choice from a previous Special Research and make a choice on new Special Research, you will receive the dialogue from the previous Special Research choice. However, this is only visual, and you will receive the correct rewards from your current Special Research.
Issue status: Investigating. If you encounter this issue and wish to see what Professor Willow has said, you can click on the Professor Willow icon for that Special Research to revisit his dialogue.
Trainers using certain Samsung devices experience a weather effect flash.
Issue description: 
For certain Samsung devices, particularly those outside the United States, Trainers may see a brief flash caused by weather effects when they’re on the map view.
Issue status: Mitigated on release by removing certain map effects. Resolved in an upcoming release (0.217)
In-app purchases may take up to 72 hours to appear in a Trainer’s Item Bag.
Issue description: 
A small percentage of Trainers may experience a delay of up to 72 hours after making an in-app purchase for the item to appear in their Item Bag.
Issue status: Mitigated in (0.213) and we are continuing to investigate the root cause. If you have not received your item in over 72 hours, or if you are blocked from accessing an event because of this issue, please contact Support with your purchase receipt including the purchase order number and the e-mail address matching your Pokémon GO account.
Trainers experienced increased data usage when playing.
Issue description: 
The Pokémon GO app used an increased amount of data in the last few weeks.
Issue status: Resolved
Pokémon appear in Pokédex in all forms when only one form has been caught.
Issue Description: 
When a Trainer catches a Pokémon, all forms of that Pokémon will appear in the Pokédex even if the Trainer has not yet caught the alternate forms of that Pokémon.
Issue status: Investigating

Shiny Pokémon may not appear in Pokédex.
Issue Description: 
Encountered or caught Shiny Pokémon may not appear as an entry in the Pokédex.
Issue status: Investigating
Feeding Berries to motivate Pokémon in Gyms has slowed.
Issue description: When a Trainer feeds a Defender Pokémon Berries to raise its Motivation level, the Trainer must wait for the full feeding animation to play before feeding a second Berry. This increases the time it takes to raise a Pokémon’s Motivation level significantly.
Issue status: Resolved in release (0.213.1)
Some Trainers may see a visual bug where the Gym Badges are displaying incorrectly.
Issue description: Gym Badges will appear without a title or with an incorrect title and will display the EX-Raid and Pikachu icons.
Issue status: Investigating
Trainers were not receiving A Seven Colored Shadow Special Research, if they completed their previous Team GO Rocket Invasion research on July 1st.
Issue description: If a Trainer completed their previous Team GO Rocket Invasion research on July 1st, they may not have received this season’s research, A Seven Colored Shadow.
Issue status: Resolved, please contact Niantic Support if you have been affected by this. 
Promotion codes from the “We’ve missed you, Trainer” e-mail are not able to be redeemed.
Issue description: When Trainers attempt to redeem the promotion code from the “We’ve missed you, Trainer” e-mail, they are given the warning “Passcode must at least contain 13 characters” and are unable to redeem the code.
Issue status: Investigating, please contact Niantic Support with a screenshot of the redemption page including your Trainer username associated with the code if you are experiencing this issue.
When navigating to a Mega Pokémon’s Pokédex entry, the entry shown is Bulbasaur.
Issue description: When a Trainer Mega Evolves one of their Pokémon, and attempts to navigate to that Mega Evolved Pokémon’s Pokédex entry, they are shown the Pokédex entry for Bulbasaur instead.
Issue status: Investigating
Friends page online status sorting does not work.
Issue description:
 When using the Friends page sorting option “online”, friends who are currently online will not float to the top of the page. Trainers are still able to see which friends are online, but they will not be sorted.
Issue status: Investigating
Trainers are unable to skip through the Raid rewards by tapping the screen.
Issue description: 
Tapping the Raid rewards screen no longer skips through the rewards
Issue status: Resolved in release (0.213)
Some Trainers can experience significant lag issues.
Issue description: When interacting with the game, Trainers may experience significant delays in responsiveness and slow animations.
Issue status: Resolved in release (0.211.3)
Some Trainers can experience significant frame rate issues.
Issue description: Trainers may experience significant frame rate drop, resulting in choppy animations leading to increased difficulty catching Pokémon. Additionally, the longer the app is open, the more pronounced this issue may be.
Issue status: Resolved in release (0.211.3)
The screen will sometimes lock even if the Pokémon GO app is open and foregrounded.
Issue description: Some Trainers will have their screen lock after a few seconds or minutes of inactivity, even while the Pokémon GO app is open and in the foreground.
Issue status: Resolved in release (0.211.1)
Espeon and Umbreon appear on the evolve button at the wrong times of the day.
Issue description: This is a visual bug, if Eevee is evolved during the day, Eevee will correctly evolve into Espeon; if Eevee is evolved at night, Eevee will correctly evolve into Umbreon, as intended.
Issue status: Investigating
The referral milestone for the Kanto Gold medal is not marked as completed for the referring Trainer, even when completed by the referred Trainer.
Issue description: Even if the referred Trainer completes the Kanto Gold medal, the referring Trainer does not have their corresponding referral milestone completed and so does not receive the rewards.
Issue status: Resolved
The event ticket information displayed is sometimes incorrect for certain users.
Issue description: The information on event tickets sometimes incorrectly displays the text for past events. This is a visual bug and purchasing this ticket still successfully lets Trainers access the intended event. This issue sometimes can be resolved by closing and re-opening the app, refreshing the game data in Settings, or uninstalling and reinstalling the app.
Issue status: Mitigation in release (0.211.0), still investigating to resolve
Trainers have recurring issues with Adventure Sync on iOS devices.
Issue description:
 Trainers may experience issues enabling or disabling Adventure Sync, or may experience inaccurate distance tracking.
Issue status: Investigating

Trainer receives an “ERROR_GIFT_DOES_NOT_EXIST” notification when attempting to open a gift from a Friend.
Issue description: Sometimes when a Trainer selects a gift they’ve received from a Friend, the gift disappears and they are given a “ERROR_GIFT_DOES_NOT_EXIST” notification. The gift then disappears from their inventory and items are not received.
Issue status: Investigating
Evolving a Buddy sometimes causes the game to crash and get stuck on the post-login warning.
Issue description: Sometimes Trainers evolve their Buddy, and find that their Buddy disappears. This can be resolved if the Trainer is able to add a Buddy from any of their existing Pokémon while the game is still responsive. However, if they are unable to do so, the game will eventually become unresponsive and lock the player into the “Do not trespass” or “Do not drive” warnings indefinitely.
Issue status: Resolved in upcoming release. Please contact Support via this form if this is affecting you and we can resolve it on your behalf.
In-app news displays the incorrect text.
Issue description: The news within the app is not displaying correctly for Trainers.
Issue status: Investigating

Source: Official Pokémon GO support page

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