DeNA addresses tweet containing errors about the 5★-Guaranteed Kanto Special Scout that was posted on the official Japanese Twitter account for Pokémon Masters EX

Pokémon Masters EX, the strategy and battling Pokémon game for mobile platforms, is now available for download on the App Store (iOS) and Google Play (Android). In celebration of the game’s popularity, special in-game events and rewards are being offered for all players to take part in on a regular basis. Read on below to learn more:

Regarding a Post on Our Official Japanese Twitter Account

Regarding a Post on Our Official Japanese Twitter Account

A tweet containing errors was posted on our official Japanese Twitter account (@pokemas_game). We have addressed this as follows.

Details

A tweet containing errors about the 5★-Guaranteed Kanto Special Scout was posted on our official Japanese Twitter account.

The incorrect tweet has been deleted, and a correction has been posted.

Resolution

1. As compensation, players who used the 5★-Guaranteed Kanto Special Scout from when the incorrect tweet was posted until the correction was made will receive Non-paid Gems equal to the number of Gems that they used in the 5★-Guaranteed Kanto Special Scout during that period, as noted in the times below.

Date/Time

September 17, 2021 at 11:05 p.m. – September 18, 2021 at 1:46 a.m.

2. In addition to the above, all players will receive the following as compensation.

Non-paid Gems ×1000

Compensation will be sent to your Present Box beginning September 27, 2021 at 11:00 p.m.

Please note the following collection period for compensation 2, which will be sent to your Present Box.

Compensation 2 Claim Period

September 27, 2021 at 11:00 p.m. – October 27, 2021 at 10:59 p.m.

We sincerely regret any inconvenience caused.

We hope you continue to enjoy Pokémon Masters EX.

Source: Official Pokémon Masters EX site

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