September 29, 2021 at 4:00 a.m.
The following issue is currently occurring in the Blissful Bonanza!
After obtaining the following items which are obtainable as Battle Rewards, they will immediately be converted to coins (10 coins each) through the Auto-Exchange of Expired Limited-Time Items.
- Happy Ticket
- Joy Ticket
- Bliss Ticket
Note: The above items can be collected normally when they are obtained as Completion Rewards from the Special Bliss Battle, which appears on the fourth and seventh days of the event.
Note: Converted coins are sent to the Temp Storage section of the Present Box.
Note: Items other than the ones listed above can be collected normally.
Since September 22, 2021 at 11:00 p.m.
We are currently investigating the cause of this issue.
We are currently planning compensation for the inconvenience caused.
An additional announcement with details of this issue’s resolution will be made at a later date.
Updated: September 29, 2021 at 4:00 a.m.
As compensation for this issue, the following items have been sent to all players.
The three kinds of tickets can be used on the Exchange Items menu of the Blissful Bonanza!
- Non-paid Gems ×300
- Happy Ticket ×111
- Joy Ticket ×65
- Bliss Ticket ×37
Compensation Claim Period
Non-paid Gems Claim Period:
Until October 28, 2021 at 10:59 p.m.
Tickets (three kinds) Claim Period:
Until October 6, 2021 at 10:59 p.m.
Note: The tickets’ claim period is the same as when the exchange period ends on the Exchange Items menu.
- No changes have been made to the duration of the ongoing Blissful Bonanza!, so please continue to enjoy it.
- Items can be exchanged from the Exchange Items menu of the Blissful Bonanza! until the following date/time.October 6, 2021 at 10:59 p.m.
- Compensation will be sent to your Present Box.
We sincerely regret any inconvenience caused.
We hope you continue to enjoy Pokémon Masters EX.
Source: Official Pokémon Masters EX site