The issue where some offer codes were not distributing the「＝」Sweatshirt for female avatars has been fixed and the codes now work correctly in Pokémon GO

Here is where you can find a list of issues currently being investigated by our engineering team. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working to fix.You can find the list of known issues related to GO Battle League here.

 

To report a bug that isn’t listed here, or get one on one support, please submit a ticket in-app under the Settings menu, or see our article on how to best contact us for different issues.

 

Last updated: November 18, 2021

 

Lucky Friends appear to remain as Lucky Friends even after completing a trade.
Issue description: After completing a trade with a Lucky Friend, Trainers’ Lucky Friend status appears to persist. However when they complete a second trade it is a standard trade, so the Pokémon will not be a Lucky Pokémon.
Status: The issue has been identified and we are working on a fix. In the meantime if you have already completed one trade with your Lucky Friend, note that doing it a second time will result in a standard trade.

 

Lures in research rewards or in the Shop may appear with the wrong image.
Issue description: Lures may appear with the wrong image, such as a Poké Ball or Stardust in research rewards or in the Shop. This is a visual bug and the correct items will still appear in the Item Bag.
Issue status: Resolved in upcoming release (0.225)

 

The trash can button to delete Gifts does not work.
Issue description: The trash can button on Gifts cannot be tapped to delete gifts in Trainers’ Item Bags.
Issue status: Resolved in upcoming release (0.225). Gifts can still be deleted by tapping on the image of the Gift Trainers want to delete.

 

Trainers receive a network error when attempting to claim a reward for some Field Research.
Issue description: Some Trainers attempting to claim a reward for Field Research completed but not claimed before Daylight Savings Time receive a network error (2) and the research appears to be claimed with no rewards. Leaving and returning to the Field Research view shows the unclaimed reward is still available.
Issue status: Mitigated. If you have a completed Field Research task that you are unable to claim, reach out to Support for assistance. Support will unblock the stuck task.

 

Some new Gyms and PokéStops have appeared on the map.
Issue description: New Gyms and PokéStops have been added to the map outside of regular updates.
Issue status: Resolved

 

“Catch 40 Ghost-Type Pokémon” counter set back to 0 on step 1 of Halloween Special Research.
Issue description: Trainers who partially completed the “Catch 40 Ghost-Type Pokémon” on the step 1 of the Halloween Special Research had the counter set back to 0 at the end of the Halloween event. This was only experienced by Trainers on step 1 of the Halloween Special Research.
Issue status: Resolved

 

Feebas cannot be evolved while assigned as a buddy.
Issue description: Attempting to evolve Feebas while it’s assigned as a buddy causes the game to freeze.
Issue status: Resolved in upcoming release, to evolve Feebas in the meantime please unassign Feebas as your buddy before attempting to evolve.

 

Some previously caught shiny Pokémon do not appear on the Pokédex entry page.
Issue description: Even with a shiny Pokémon in inventory, the shiny symbol may not appear on the Pokédex entry for the Pokémon.
Issue status: Resolved in upcoming release

 

Wayfarer edits are not reflected in Pokémon GO.
Issue description: Approved edits to Wayspots are not synchronizing in Pokémon GO and are reverted to pre-edit settings.
Issue status: Investigating

Charizard sometimes cannot be Mega Evolved.
Issue description: Even when Trainers have the correct amount of Mega Energy, they may not be able to Mega Evolve Charizard into either X or Y form.
Issue status:  Resolved in upcoming release (0.225)

 

Buddy Pokémon may disappear from the overworld map after being evolved, until the app is restarted.
Issue description:Trainers may see their buddy disappear from the map after evolving it.
Issue status: Investigating
Workaround: In the meantime, if the Trainer force-closes and reopens their app, their buddy will reappear.

 

Issue description: Sometimes Trainers evolve their Buddy, and find that their Buddy disappears. This can be resolved if the Trainer is able to add a Buddy from any of their existing Pokémon while the game is still responsive. However, if they are unable to do so, the game will eventually become unresponsive and lock the player into the “Do not trespass” or “Do not drive” warnings indefinitely.

Issue status: Resolved in an upcoming release. Please contact Support and we can help resolve this issue.

 

Issue description:When Trainers attempt to redeem the promotion code from the “We’ve missed you, Trainer” e-mail, they are given the warning “Passcode must at least contain 13 characters” and are unable to redeem the code.

Issue status: Investigating, please contact Niantic Support with a screenshot of the redemption page including your Trainer username associated with the code if you are experiencing this issue.

 

Trainers have recurring issues with Adventure Sync on iOS devices.
Issue description: Trainers may experience issues enabling or disabling Adventure Sync, or may experience inaccurate distance tracking.
Issue status: Investigating