Nintendo has shared the following information for those who are having connectivity issues with Pokémon GO, Poké Ball Plus, or Pokémon games on Nintendo Switch:

Connectivity Issues with Pokémon GO, Poké Ball Plus, or Pokémon Games on Nintendo Switch

Applies to:  Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch – OLED Model

The information in this article can help you when:

• Connecting two devices together, the system receives the error message: “Failed to connect to device.”
• The connection between the Pokémon GO app and Poké Ball Plus is not working or is unstable.
• The connection between the Pokémon GO app and Pokémon: Let’s Go, Pikachu!, Pokémon: Let’s Go, Eevee!, Pokémon Scarlet, or Pokémon Violet is not working or is unstable.
• The connection between the Poké Ball Plus and Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee! is not working or is unstable.

Note: For assistance with Pokémon GO Plus, please visit The Pokémon Company support page.

What to do

Which devices are you trying to connect?

Pokémon GO app with Poké Ball Plus

1. For assistance with connecting the Poké Ball Plus to the Pokémon GO smart device app please read Connectivity Issues Between Pokémon GO and Poké Ball Plus.

Pokémon GO app with Pokémon Games on Nintendo Switch

1. For assistance with connecting Pokémon GO to Pokémon: Let’s Go, Pikachu!, Pokémon: Let’s Go, Eevee!, Pokémon Scarlet, or Pokémon Violet, please read Connectivity Issues – Pokémon GO App and Pokémon Games on Nintendo Switch.

Poké Ball Plus with Pokémon Games on Nintendo Switch

1. For assistance with connecting the Poké Ball Plus to Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee!, please read Connectivity Issues Between Poké Ball Plus and Nintendo Switch.

Source: Nintendo Support