A class action investigation is being conducted on the drifting tendencies of the Joy-Con controllers for Nintendo Switch. This has led Nintendo to share the following statement:
“Customers will no longer be requested to provide proof of purchase for Joy-Con repairs,” the internal customer service details say. “Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair […] confirm the prior repair and then issue a refund.”
Source: VICE Games
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