We have addressed the following issue.
When including a sync pair that triggers a lineup bonus on a team, if multiple skip tickets are used at once, fewer rewards may be earned than when completing a battle normally the same number of times.
July 30, 2020 at 11:00 p.m. – August 24, 2020 at 11:00 p.m.
All players will receive the following as compensation:
- Non-paid Gems x300
Compensation Collection Period
Redeemable until September 24, 2020 at 10:59 p.m.
We sincerely apologize for any inconvenience caused.
We hope you continue to enjoy Pokémon Masters EX.
Source: Official Pokémon Masters site