Niantic updates list of Pokémon GO known issues currently being investigated by its engineering team as of December 22

Niantic has updated the official Known Issues support page for Pokémon GO. Read on below to learn more:

Known Issues

Here is where you can find a list of issues currently being investigated by our engineering team. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working to fix. You can find the list of known issues related to GO Battle League here.
To report a bug that isn’t listed here, or get one on one support, please submit a ticket in-app under the Settings menu, or see our article on how to best contact us for different issues.
Last updated: December 22, 2020
Shop appears empty and unresponsive when attempting to purchase tickets
Issue description: For some Trainers, when trying to purchase an event ticket, a blank Shop screen appears and the app becomes unresponsive.
Workaround: Please refresh your game data. It may take a few refreshes for the issue to resolve.
Issue status: Investigating
App becomes unresponsive after feeding a berry to a wild Pokémon
Issue description: On occasion, after feeding a berry to an encountered Pokémon, the app will become unresponsive.
Issue status: Investigating
Pokémon attacks and Poké Balls are unresponsive in raids
Issue description: On occasion, Trainers will not be able to use Fast Attacks during raids, and if the raid is completed, the Poké Ball cannot be thrown on the encounter screen.
Issue status: Investigating
Raids cannot be accessed after catching Galarian Mr. Mime
Issue description: After catching Galarian Mr. Mime, the raid lobby screen will load incorrectly, and a “Rejoin Battle” button will hang on the screen.
Workaround: Please refresh your game data.
Issue status: Investigating
“Giftable” search term returns incorrect results
Issue description: The “giftable” search term in the Friends List shows Friends who do not currently have a Gift from you, instead of Friends you can currently send a Gift to.
Issue status: Investigating
The Picnicker Medal is not updating correctly
Issue description: The count of the Picnicker Medal is not updating correctly, and sometimes updates after a long delay.
Issue status: Fix in an upcoming update
After being traded, tags applied by a Pokémon’s previous Trainer cannot be removed
Issue description: After a Pokémon with tags is traded, the tags cannot be removed by the Pokémon’s new Trainer and trying to do so may result in freezing the app.
Issue status: Fix in development
Feeding Berries to Pokémon at Gyms do not grant Pokémon Candy to Trainers level 40 and above
Issue description: Trainers level 40 and above cannot obtain Pokémon Candy by feeding Berries to Pokémon defending Gyms.
Issue status: Fix in development
Visual bug: Obtained Candy XL sometimes does not show on UI after transferring several Pokémon at once
Issue description: Candy XL obtained when transferring several different types of Pokémon at once does not consistently show on the left-hand side of the UI. This is a visual bug, and Candy XL is still correctly applied to the Trainer’s account.
Issue status: Investigating
Tapping certain Pokémon at Lures may freeze the app
Issue description: If a Pokémon that you haven’t caught yet is attracted to a Lure, it may appear very small on the map. Tapping on these Pokémon may freeze the Pokémon GO app, requiring a reboot.
Issue status: Investigating. As mitigation for this issue, Lures temporarily will not attract Pokémon originally discovered in Kalos. Incense is able to attract Pokémon originally discovered in Kalos.
The Pokémon Storage page appears very small when search function is used in certain contexts
Issue description: When the Pokémon Storage page appears when using a search term (such as when trading, searching for Pokémon for your battle party, or searching for a Pokémon species from a Pokédex entry), the subsequent page appears very small on the center of the screen.
Issue status: Resolved in 0.193.3
Mega Raids do not count towards the “Win a level 3 or higher raid” research task
Issue description: Mega Raids do not count towards the “Win a level 3 or higher raid” research task. Level 3 and 5 Raids do count toward the task.
Issue status: Investigating
Mega Energy claimed through research rewards are not displayed properly (visual bug)
Issue description
: When collecting Mega Energy as a reward from a research task, the Mega Energy does not appear visually as a collected reward. This is a visual bug, and the Mega Energy is added correctly to the Trainer’s account and displayed correctly when viewing Pokémon of the corresponding evolution line.
Issue status: Investigating
Sorting Gifts by the gift icon is broken for some Trainers
Issue description: Sorting Gifts by the gift icon on the Friend List is not working as intended.
Issue status: This is an expected side effect of preparation we’re doing for future improvements to sending Gifts. This should be largely resolved for most players now, but we expect this to be resolved for everyone once activation of these improvements is complete.

Buddy Adventure Related Issues

  • Issues affecting the “Battle together” heart
    Issue description
    : The “battle together” affection heart is not consistently earned when battling with your buddy in Gyms. There may also be a delay in receiving this heart when earned this way. This bug does not occur when battling with your buddy in other ways, such as battling with Friends or in GO Battle League..
    Issue status: Investigating
  • Poffin bonuses are reset at midnight (local time)
    Issue description
    : Poffin bonuses are reset at midnight (local time) regardless of what time the Poffin is consumed by a Buddy Pokémon.
    Issue status: Investigating
  • Players may not be able to see other Trainers’ buddies during a Shared AR Experience
    Issue description: 
    Players may not be able to see other Trainers’ Buddy Pokémon during a Shared AR Experience.
    Workaround: First, try restarting the Pokémon GO app before starting a new Shared AR Experience. If the problem persists, leave the Shared AR Experience and wait a few minutes before trying again.
    Issue status: Investigating
  • Buddy Pokémon are appearing on the Map after feeding them only one Golden Razz Berry
    Issue description: Buddy Pokémon are appearing on the Map after feeding it only one Golden Razz Berry, instead of two.
    Issue status: Resolved

Source: Official Pokémon GO support page

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