Niantic updates list of Pokémon GO known issues currently being investigated by its engineering team as of January 26

Niantic has updated the official Known Issues support page for Pokémon GO. Read on below to learn more:

Known Issues

Here is where you can find a list of issues currently being investigated by our engineering team. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working to fix. You can find the list of known issues related to GO Battle League here
 
To report a bug that isn’t listed here, or get one on one support, please submit a ticket in-app under the Settings menu, or see our article on how to best contact us for different issues. 
 
Last updated: January 26, 2021
 
Level 48 to 49 level-up requirement tasks reset
Issue description: Select few Trainers had their Level 48 to 49 level-up requirement tasks reset on January 24, 2021, ~8:30pm PST.
Resolution: This issue will not reoccur. If you have experienced this issue, please contact us in-app so that we can assist you.
 
New Pokémon do not appear on the map
Issue description: On version 0.197.0, you can see Pokémon on the map when the app first loads, but new Pokémon will not appear during the same game session.
Workaround: Restarting the app, or backgrounding and foregrounding the app may update the map.
Issue status: Resolved
 
Switch timer does not appear in battles against Team GO Rocket or Team Leaders
Issue description: On version 0.197.0, when battling against Team GO Rocket or Team Leaders, the switch timer does not appear and there is no switch cooldown period.
Issue status: Resolved
 
Switch timer is behaving incorrectly in battles against other Trainers 
Issue description: On version 0.197.0, when battling other Trainers, the switch timer is not visible after switching Pokémon, though a cooldown time is still active. The timer also appears incorrectly after selecting a new Pokémon, when your former Pokémon faints.
Issue status: Resolved
 
App becomes unresponsive after feeding a berry to a Pokémon
Issue description: On occasion, after feeding a berry to an encountered Pokémon, the app will become unresponsive.
Workaround: This issue appears to happen to Trainers using Facebook login. Please link a Google or Apple login to your account then log out of the game and log back in using the login method you just added.
Issue status: Resolved
 
Pokémon attacks and Poké Balls are unresponsive in raids
Issue description: On occasion, Trainers will not be able to use Fast Attacks during raids, and if the raid is completed, the Poké Ball cannot be thrown on the encounter screen.
Workaround: This issue appears to happen to Trainers using Facebook login. Please link a Google or Apple login to your account then log out of the game and log back in using the login method you just added.
Issue status: Resolved
 
“Giftable” search term returns incorrect results
Issue description: The “giftable” search term in the Friends List shows Friends who do not currently have a Gift from you, instead of Friends you can currently send a Gift to.
Issue status: Resolved
 
The Picnicker Medal is not updating correctly
Issue description: The count of the Picnicker Medal is not updating correctly, and sometimes updates after a long delay.
Issue status: Resolved
 
After being traded, tags applied by a Pokémon’s previous Trainer cannot be removed
Issue description: After a Pokémon with tags is traded, the tags cannot be removed by the Pokémon’s new Trainer and trying to do so may result in freezing the app.
Issue status: Resolved. We are working on issuing a fix for Pokémon traded before this fix went into place.
 
Visual bug: Obtained Candy XL sometimes does not show on UI after transferring several Pokémon at once
Issue description: Candy XL obtained when transferring several different types of Pokémon at once does not consistently show on the left-hand side of the UI. This is a visual bug, and Candy XL is still correctly applied to the Trainer’s account.
Issue status: Investigating
 
 
Mega Raids do not count towards the “Win a level 3 or higher raid” research task
Issue description: Mega Raids do not count towards the “Win a level 3 or higher raid” research task. Level 3 and 5 Raids do count toward the task.
Issue status: Resolved
 
Mega Energy claimed through research rewards are not displayed properly (visual bug)
Issue description
: When collecting Mega Energy as a reward from a research task, the Mega Energy does not appear visually as a collected reward. This is a visual bug, and the Mega Energy is added correctly to the Trainer’s account and displayed correctly when viewing Pokémon of the corresponding evolution line.
Issue status: Investigating
 
 

Buddy Adventure Related Issues

  • Issues affecting the “Battle together” heart
    Issue description
    : The “battle together” affection heart is not consistently earned when battling with your buddy in Gyms. There may also be a delay in receiving this heart when earned this way. This bug does not occur when battling with your buddy in other ways, such as battling with Friends or in GO Battle League.. 
    Issue status: Investigating
  • Poffin bonuses are reset at midnight (local time)
    Issue description
    : Poffin bonuses are reset at midnight (local time) regardless of what time the Poffin is consumed by a Buddy Pokémon. 
    Issue status: Investigating
  • Players may not be able to see other Trainers’ buddies during a Shared AR Experience
    Issue description: 
    Players may not be able to see other Trainers’ Buddy Pokémon during a Shared AR Experience.
    Workaround: First, try restarting the Pokémon GO app before starting a new Shared AR Experience. If the problem persists, leave the Shared AR Experience and wait a few minutes before trying again.
    Issue status: Investigating

Source: Official Pokémon GO support page

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