Niantic updates list of Pokémon GO known issues currently being investigated by its engineering team as of today, May 21

Niantic has updated the official Known Issues support page for Pokémon GO. Read on below to learn more:

Known Issues

Here is where you can find a list of issues currently being investigated by our engineering team. This list will be updated regularly, and issues will be added and removed as they are discovered and resolved. Please note that this is not a comprehensive list of all issues we are aware of or working to fix. You can find the list of known issues related to GO Battle League here
 
To report a bug that isn’t listed here, or get one on one support, please submit a ticket in-app under the Settings menu, or see our article on how to best contact us for different issues. 
 
Last updated: May 21, 2021
 
Melmetal using a Charged Attack that increases or decreases stats causes the Charged Attack and Switch buttons to disappear during a Team GO Rocket or Team Leader battle.
Issue description: After Melmetal uses a Charged Attack that applies an effect that increases or decreases stats, the Trainer will have their Charged Attack and Switch buttons disappear, and will be unable to take any actions.
Issue status: Resolved. Please restart your application to see the resolution.
 
The referral milestone for the Kanto Gold medal is not marked as completed for the referring Trainer, even when completed by the referred Trainer.
Issue description: Even if the referred Trainer completes the Kanto Gold medal, the referring Trainer does not have their corresponding referral milestone completed and so does not receive the rewards.
Issue status: Investigating
 
Ditto may appear as the opponent Pokèmon’s shiny version, even if the shiny version is not yet released.
Issue description: When battling, Ditto may appear as the shiny version of the opponent Pokèmon that is not yet released in Pokèmon GO.
Issue status: Resolved in upcoming release (0.209)
 
The event ticket information displayed is sometimes incorrect for certain users.
Issue description: The information on event tickets sometimes incorrectly displays the text for past events. This is a visual bug and purchasing this ticket still successfully lets Trainers access the intended event. This issue sometimes can be resolved by closing and re-opening the app, refreshing the game data in Settings, or uninstalling and reinstalling the app.
Issue status: Investigating
 
Trainers have recurring issues with Adventure Sync on iOS devices.
Issue description:
 Trainers may experience issues enabling or disabling Adventure Sync, or may experience inaccurate distance tracking.
Issue status: Investigating

Trainer receives an “ERROR_GIFT_DOES_NOT_EXIST” notification when attempting to open a gift from a Friend.
Issue description: Sometimes when a Trainer selects a gift they’ve received from a Friend, the gift disappears and they are given a “ERROR_GIFT_DOES_NOT_EXIST” notification. The gift then disappears from their inventory and items are not received.
Issue status: Investigating

Xerneas appears in its Active Mode outside of combat.
Issue description: 
Xerneas appears in its Active Mode, rather than its Neutral Mode, outside of combat.
Issue status: Resolved in release (0.209)
 
Evolving a Buddy sometimes causes the game to crash and get stuck on the post-login warning.
Issue description: Sometimes Trainers evolve their Buddy, and find that their Buddy disappears. This can be resolved if the Trainer is able to add a Buddy from any of their existing Pokémon while the game is still responsive. However, if they are unable to do so, the game will eventually become unresponsive and lock the player into the “Do not trespass” or “Do not drive” warnings indefinitely.
Issue status: Investigating, please contact Support via this form if this is affecting you and we can resolve it on your behalf
 
Level Up statistics are incorrect.
Issue description: When a Trainer levels up, the number of Pokémon caught, raids won, and Pokéstops visited in the Previous Level’s Activity pop-up does not reflect the actual numbers from the previous level.
Issue status: Resolved in release (0.207)
 
In-app news displays the incorrect text.
Issue description: The news within the app is not displaying correctly for Trainers.
Issue status: Investigating

Source: Official Pokémon GO support page

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