Niantic has resolved the Pokémon GO players were unable to use Purified Gems and Attacks to Subdue the Enraged State when encontering Shadow Lugia

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Enraged Shadow Lugia Unable to be Subdued

Last Updated: 1h

Issue Description: When encontering Shadow Lugia, Trainers are unable to use Purified Gems and Attacks to Subdue the Enraged State.

Confirmed Workaround: Shadow Lugia will not enter the Enraged state until further notice.

Issue Status: Resolved.

Trainers in GMT +14 to +10 timezones who challenged Shadow Lugia while it could still become Enraged can now claim a Free Box containing Purified Gems and Premium Battle Passes from the in-app shop.
— Niantic Support (@NianticHelp) August 10, 2024

Trainers, we are investigating an issue where Shadow Lugia can’t be subdued once it becomes Enraged. As a result, Shadow Lugia will not become Enraged for the remainder of the event. We will follow up with an update for affected Trainers in GMT +14 to +10 timezones. #PokemonGO
— Niantic Support (@NianticHelp) August 9, 2024