Pokémon UNITE players seeking refunds for unused paid gems must update the game before service ends March 23, 2027, according to guidance updated Nov. 12. The mobile version must be updated to version 1.25.1.2 or later, while the Nintendo Switch update will be announced separately. Refunds will cover only unused gems purchased with real money, and applications must be submitted through an in-game form after service ends; players should not delete the game before the process is complete. Free gems are ineligible. New UNITE Membership subscriptions and automatic renewals ended Oct. 27, 2026, while existing memberships remain active for their remaining terms. Players can also download Library data by 9 a.m. Japan time on March 23, 2027, to retain access to some records and collected content after the game shuts down.
Pokémon UNITE players must update game to claim refunds for unused paid gems
