300 non-paid Gems now available for all Pokémon Masters EX players due to issue with the Grass, Fire, and Water Type Egg Event

Pokémon Masters EX, the Pokémon strategy and battling title for mobile platforms, is available now on the App Store (iOS) and Google Play (Android). As part of its ongoing efforts to continue supporting the game, developer DeNA is continuing to host various events and release new features on a regular basis. Read on below to learn more:

Current Issue

The following issue occurred in the game.

Issue Details

Eggs that were obtainable from the Grass, Fire, and Water Type Egg Event were unable to hatch Squirtle of the Support role that had 3 passive skills.

Occurrence Period

September 2, 2020 at 11:00 p.m. – September 16, 2020 at 10:59 p.m.

Compensation

All players will receive the following as compensation:

  • Non-paid Gems x300

Compensation Collection Period

Redeemable until November 6, 2020 at 10:59 p.m.

We sincerely apologize for any inconvenience caused.

We hope you continue to enjoy Pokémon Masters EX.

Source: Official Pokémon Masters EX site

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