Niantic has updated the official Known Issues support page for Pokémon GO. Read on below to learn more:
iOS users experience intermittent freezing
Issue description: After updating to version 279.3, Pokémon GO freezes after a few moments of playing for some Trainers using an iPhone.
Workaround: This issue is resolved by uninstalling and reinstalling Pokémon GO.
Issue status: Resolved
Mega Rayquaza not providing additional damage boosts when in a Raid Battle Party
Issue details: When included in a Raid Battle Party but not currently battling, Mega Rayquaza is not granting additional damage boosts to Flying-, Psychic-, and Dragon-type Pokémon.
Issue Status: Resolved in an upcoming release
Source: Official Pokémon GO support page
Shadow Hisuian Sneasel and Shadow Sneasler do not feature Shadow Effects
Issue Description: Shadow Hisuian Sneasel and Shadow Sneasler do not feature the purple shadow effect despite being caught in Shadow Raids. Due to other issues this may cause, they will not be eligible to participate in GO Battle League at this time, even if they otherwise meet the criteria.
Resolution: Working on a fix.
Source: Official Pokémon GO support page
Known Issues
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Candy bonus for Psychic type Pokémon is not applying when Rayquaza is Mega Evolved
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Pokémon cannot be switched in a PokéStop Showcase once the contest limit is reached
- Pokémon interaction radius increase
- Pokémon appearance duration reduced when moving
- Sandygast & Palossand are unable to be fed.
- Reward screen loads slowly after defeating Team GO Rocket Grunts.
- Trainers battling in Gyms are put in separate battle groups.
- Some avatar poses cause a white screen in Pokémon GO.
- Shared AR Experience will be down for maintenance.
- Adding a friend does not complete some Special Research tasks.
- Coin Bag is not visible after sending a Postcard.
- Some Trainers cannot pair with Pokémon Scarlet and Pokémon Violet.
- Free Gold Box with Gimmighoul Coins cannot be claimed.
- Latios and Latias caught in the wild cannot be transferred to Pokémon HOME.
- Primal Groudon does not reach maximum health.
- Trainers can’t tap “ok” on second sub-medal for Butterfly Collector medal progression.
- Mega Beedrill is not visible.
- See here for details of Known Issues related to Kecleon.
Issue description: Some Trainers battling may see incorrect or missing visuals if their device has not yet downloaded assets after a new update.
Issue status: Investigating. Please use the “download all assets” feature in the settings menu to mitigate this issue.
Issue description: Some Trainers do not see the ability to change berries or balls when encountering an Ultra Beast in GO Battle League.
Issue status: Investigating.
Source: Official Pokémon GO support page
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